We appreciate your purchase of The Sims 4. Please be aware that we strictly do not accept returns and refunds under any circumstances.

If you encounter any issues, it is crucial to follow all provided instructions and video tutorials carefully. We will not process refunds for reasons such as dissatisfaction, change of mind, or incompatibility.

Defective Game or Unable to Download/Install

If you are unable to download or install The Sims 4, or if the game is defective, We will work with you to resolve the issue

Contact Us

If you have any questions or concerns, please contact our support team at gamingoshopy@gmail.com.